Our Services

BOARD SUPPORT

Advise directors of financial, maintenance and legal matters
Report on significant lessee communications
Keep directors informed of status of agreed actions
Carry out company secretarial work, e.g. preparation and distribution of the notices for the AGM/EGMs; ensuring that all Companies House legal requirements are met

FINANCIAL

Preparation of an annual budget for service charges for approval by directors
Regular billing and collection of service charges
Provision of a periodic report of income, expenditure and cash flow
Preparation of accounting information in anticipation of an examination by an independent accountant
Preparation of a reserve fund plan relating to cyclical maintenance
Weekly/monthly payment of regular contractors
Arrears collection management
Provision of advice on block insurance and any other appropriate cover

RELATIONSHIP WITH RESIDENTS

Attend to routine enquiries from lessees and residents
Respond to solicitors’ and lessees’ enquiries regarding assignments and licences
Attendance at general meetings of residents
Administration of insurance claims

REPAIR AND MAINTENANCE MANAGEMENT

Preparation of a long-term maintenance and preventative repair plan
Deal with day to day repairs and maintenance promptly and efficiently
Advise on major contract work and the use of specialist professionals and contractors

LEASE COMPLIANCE

Ensure compliance with the terms of leases and policy agreed with the Board and where necessary, subject to directors’ authorisation, instruct solicitors in relation to breaches

CONTRACTOR MANAGEMENT

Prepare job descriptions for contractors and specifications for work as necessary and go to competitive tender
Ensure that directors are advised as to the insurance status of contractors

ADDITIONAL SERVICES